One of the aims of my KTP project, which ends today, was to look at knowledge management systems for small teams. Every day we’re exposed, through email, tweets, blog posts, news and research, to hundreds of snippets of information. But how do we get hold of them when we need them?
Knowledge management is a process that can be put in place to store, keep, retrieve and share knowledge in a useful way. When developing knowledge management it is useful to put a system in place where those who wish to share knowledge and collaborate can access, files, thoughts and ideas in a central organised location. The creation of such a system can be very costly, even using off the shelf technologies.
We set out to create a cost effective system, a prototype, to test the usefulness of knoweldge management across a small team at my placement (and which included the team at BCU).
Wikis and collaborative google docs could be used in this way, but they are quite hard work – ideally we need something that is easy to add to and something which is easy to search. We looked to Evernote for the answer.
Why we chose Evernote
- Evernote can be used across a number of platforms – it has native apps for Mac, PC, Android, and iOS, plus a web interface which makes it as near as universal as we will get.
- In Evernote you can easily clip articles and paste them to a shared notebook for others to see.
- It has text recognition software built in so images and scans with text can be searched.
- Content can be tagged and have meta data applied, greatly helping search and allowing data to be gathered easily into groups.
- We can do all this on a shoestring: one premium account costs $45 – that account can share a notebook with all the members of the team. Team members can use a free account to access the shared notebook, contributing and retrieving information from a communal database.
It is certainly in my opinion worth trying out Evernote for knowledge management within an organisation. It’s easy to use and could provide a company with competitive advantage against others, after all, knowledge is a valuable asset.